1. Seller
The seller is Stephano Esposito trading as Home & Office Supplies Co., of 4 Oakfield Road, London, N14 6LU. VAT Registration Number: GB 124 578 932.
2. Ordering and acceptance
A website order, accepted quote or purchase order is an offer to buy. A contract is formed when we confirm acceptance, issue an invoice or dispatch the goods. We may decline an order where stock is unavailable, a clear pricing error has occurred, payment fails or the delivery address cannot reasonably be served.
3. Products and pricing
Customer-facing prices are in pounds sterling and include VAT unless clearly stated otherwise. Images and descriptions are provided to identify products; minor packaging or finish changes may occur without changing essential performance. Written trade prices apply only to the quantity and validity period shown.
4. Payment methods
Direct orders may use the simulated card checkout shown on this website. No real card payment is taken by the present demonstration checkout. Where agreed in writing, payment may instead be made against a formal invoice or by bank transfer.
5. Business Invoice Terms
Business invoice payment terms (e.g., NET 30) are offered at our sole discretion to established UK organisations following a review. Invoices are issued by and payable to Stephano Esposito. Credit accounts are subject to status and may require a director's guarantee. We may set a credit limit, require payment in advance, suspend further supply, or charge statutory interest and recovery costs on overdue business debts.
6. Delivery and risk
Standard UK delivery costs £4.99 and normally takes 3–5 working days. It is free on orders over £75 including VAT. EU delivery is calculated at checkout and normally takes 5–10 working days. Times are estimates. Risk passes on delivery; ownership passes after full payment.
7. Returns
Unopened, unused stocked items may be returned where the return is initiated within 14 days of receipt. Items must be complete and in resaleable original packaging. Opened hygiene goods, opened toner, assembled furniture and made-to-order goods may be excluded unless faulty. Consumer statutory rights are not affected.
8. Faulty goods
Please report damaged, faulty or incorrect goods promptly with the order reference and photographs where useful. Depending on the circumstances, we will arrange repair, replacement, collection, credit or refund. Applicable statutory rights and manufacturer warranties remain in force.
9. Liability
Nothing limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or anything that cannot legally be limited. For business customers, aggregate liability relating to an order is limited to the price paid for that order; indirect loss, lost profit, revenue, goodwill and business interruption are excluded so far as law permits.
10. Governing law
These terms are governed by the laws of England and Wales. Courts in England and Wales have jurisdiction, subject to any mandatory consumer rights applying elsewhere in the United Kingdom.
For delivery and return details, see the Shipping & Returns Policy. Questions may be sent to jesege@btinternet.com or raised on +44 7968 073675.